
Customer Story
The TJ's 4B Park Story
Jamie and Tanya run TJ's 4B Park. Through discovery, we found the biggest challenge was not getting bookings - it was everything that happens around the booking.
Their operation needed one place to see arrivals, departures, enquiries, welcome packs, pending forms, reminders and follow-ups before the day got away from them.
- Guest enquiries
- Repeat questions
- Arrival reminders
- Indemnity forms
- Welcome information
- Follow-ups
That proof shaped TourismOS: simple daily control for the work operators actually have to finish.
