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Holiday park landscape at sunset with outdoor seating
A better way to run your park

Automate guest messages, arrival reminders, forms and follow-ups from one operator dashboard.

The CRM built specifically for Holiday Parks, Farm stays and Glamping operators who want to run their parks with ease and efficiency.

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Built for operators
Designed for speed
No more manual work

Features

You did not get into tourism to live in your inbox.

Our CRM handles the repetitive tasks, so every day feels like a breeze for you and your staff.

Answering the same questions over and over

Approved replies go out quickly in your tone.

Day-to-day operations can be manual

Routine tasks are automated so your team stays focused.

Communication can feel like a black hole

One inbox for enquiries, messages and guest updates.

Checking manually for visitor check-in

Arrival reminders and check-ins are tracked automatically.

Guests asking 'what's the WiFi?' all day

Welcome packs answer it before they have to ask.

Forgetting to follow up for reviews

Post-stay thank you and review requests are ready to send.

Everything in one place

Your whole operation, at a glance.

Guests, departures, enquiries, tasks and status, reminders, messages and more — all from a central dashboard.

Good morning, Tanya.

Here is what is happening today.

Monday, 2 June 2026

4

Arrivals

2

Departures

Today's Arrivals

  • JS

    John Smith

    Site 12 - Powered - 2 Adults, 1 Child

    2:00 PM
  • E&

    Emma & Luke

    Cabin 3 - 2 Adults

    3:00 PM
View all arrivals

Today's Next Actions

  • Send welcome pack - John Smith
  • Indemnity form pending - Emma & Luke
View all tasks

Want to explore the operator workspace? Start a GuestMate trial

Jamie and Tanya, operators of TJ's 4B Park

Customer Story

The TJ's 4B Park Story

Jamie and Tanya run TJ's 4B Park. Through discovery, we found the biggest challenge was not getting bookings — it was everything that happens around the booking.

Legacy systems made daily operations harder than they needed to be. TourismOS gave them one calm place to see arrivals, departures, enquiries, welcome packs, pending forms, reminders and follow-ups.

  • Automated SMS
  • Arrival reminders
  • Welcome information
  • Automated WiFi
  • Feedback forms
  • Easy to use

“The real power of Tourism OS is how simple it was for us to set up and start using from day 1.”

Supported Operator Types

Made for operators who run real places.

Designed for operators running Caravan Parks, Farm stays, Parks and more bookings.

Caravan Parks

Resorts/Inns

Farm Stays

Glamping

Eco-Resorts

Adventure Tourism

Ready to run guest operations from one dashboard?

Book a discovery call and see how TourismOS can work for your park, farm stay, campsite or retreat.

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